Shipping policy
Timeframe:
- Your order will be shipped from our Melbourne warehouse 1-3 business days after receipt.
- Shipping time varies depending on your location.
Domestic (Australian) Shipping
- Delivery to metropolitan areas of VIC and NSW usually takes 1-2 business days.
- For other states and non-metro locations, please allow up to 7 business days from dispatch for your order to arrive.
International Shipping
Please allow 7-14 days for your order to arrive.
Method:
- In most cases, goods are sent with our trusted dispatch partner, Australia Post. You will receive tracking information by email/phone when your order is dispatched.
- To get your parcel to you as quickly as possible, we select the Authority to Leave option, so if you are not home to accept your parcel, it will be left in a safe place on your property, out of the weather.
- If you would prefer for this option not to be selected, please make a note when you place your order or email hello@oceanaustralia.com.au
Free Shipping
Orders up to 500 AUD (domestic) and between 60 AUD and 500 AUD (international) qualify for free shipping. If you would like to order products to the value of 500 AUD+ please email us (hello@oceanaustralia.com.au) to discuss the most cost effective and efficient way for us to deliver to you